Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Orders ship within 2-3 weeks via USPS. Standard shipping to US destinations takes 3-4 business days. Standard international shipping takes up to 15 business days. Rush upgrades are available at checkout if you need your order sooner.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We ship all orders valued over $150 with Signature Confirmation. This extra precaution helps ensure that your items arrive safely to you.
Please note that USPS cannot leave your package if there is no person to sign. You may want to have your items delivered to your place of work or a post office box. If you're not available at the time of delivery, not to worry! USPS provides the option to schedule a time for re-delivery or you can pick the package up from USPS directly.
If an item is returned to us by mail carrier, any item not claimed after 30 days from notification will be recycled or discarded. Please note that all sales are final and no refunds are given on personalized or custom items.
Buyers are responsible for any customs and import taxes that may apply. We not responsible for delays due to customs.
Yes! Most of our items can be personalized. Personalization options depend on the product. All options are outlined on the product page, so look out for customization options there.
Personalize your bag with an embroidered or branded monogram – embroidered monogram limited to 10 characters branded monogram limited to 4 characters. Because we embroider and brand all letters the same size, the proper formatting for monogrammed initials is First, Middle, Last. We will embroider or brand the initials in the order they are provided. If you have a special request, please contact us before purchasing.
For an additional fee, allow us to embroider a short (up to 30 characters – letters, numbers, standard punctuation only) message on the inside of your bag. Embroidery is done in white thread, and we can do red hearts as well. Please specify in the order what you would like.
• • • About Our Leather • • •
All of our leathers are sourced from the USA. We only use the highest quality full grain leather. Full grain leather is leather which has not been altered beyond hair removal. It is the most premium of leathers, retaining all of the hide’s original texture and markings. Full grain is the hide’s best, strongest and most durable layer.
• • • Our Branding Process • • •
Our items are branded by burning your initials into the leather at temperatures of 400 degrees. Each item can be branded “raw” or with your choice of foil to create a colored impression. Our branding experts use exacting precision and pressure to create a superb high quality finish.
• • • Our Embroidery Process • • •
Once your initials are received, our embroidery experts digitize your initials and transfer them to our embroidery machine. Once transferred, each leather blank is carefully placed and set to your color choice. Your item is then personalized leaving the bag with a perfect monogram.
• • • Our Sewing Process • • •
Each item is individually sewn by our seamstresses. Utilizing their years of knowledge in the field, our team takes time and care to ensure that each item is sewn to withstand the rigors of everyday use. When creating bags they ensure each bag is lined and has fully enclosed seams. Once completed the item is inspected to guarantee it meets our high quality standards.
Each item sent out is made with love and great attention to detail. From start to finish, we pride ourselves on making the finest leather goods in the market.
We offer gift packaging for $7. You can add them to your order when customizing your item for purchase.
In addition, we are happy to include a gift note! Please tell us what you would like it to say in the notes at checkout.
We do not include printed receipts or invoices in our shipments, so they are safe to ship directly to the recipient.
Returns & Exchanges
We gladly accept returns and cancellations under the following guidelines:
A cancellation can be requested within 12 hours of purchase and a full refund given. Orders without personalization, or not yet in production, past 12 hours will be subject to a 15% restock fee. If there is a problem with your order we ask that you contact us within 14 days of delivery, and that items are shipped back within 30 days of delivery. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. We don’t accept returns or exchanges on custom and personalized items or items that are on sale, but please contact us with any questions or concerns.
Yes, we do! We have worked with many companies-Chevrolet,Birch Box, Playboy, Detroit Pistons, just to name a few. Please contact us for pricing and information!
Yes, we can do that for you. We will need your artwork in a high resolution black and white image in it's native file (psd, ai, pdf, etc). A one-time die creation fee of $90 will be required for branded dies and can be used on future orders. Embroidery logo fee is $40. After your proof is approved, 2-3 weeks processing time begins. Please contact us for more information. Thank You!
You can contact us through our contact page! We will be happy to assist you.
Our team is scheduled Monday-Friday, with weekends off. Please be patient while waiting for a response to weekend messages. We do our best to respond quickly to questions, but please note that weekend responses may take from 24-48 hours. We will try to get back to you as quickly as possible once we're back in the shop on Monday.
If you can’t find the answer to your question, you can reach us Monday – Friday from 9:00 AM to 4:00 PM (MST). If you call after hours, leave a voicemail and we will return your call during the next business day.