All orders placed on https://felixstreet.com will be processed (pending credit card approval) and shipped out of our distribution center within 1-2 weeks from the day the order is placed. We try to ship your order to you quickly, regardless of shipping method.
Shipping within the United States:
When you select Standard shipping, your order will ship by USPS.
Standard Shipping orders within the continental United States are shipped by USPS and will arrive within 3-6 business days (Monday-Friday, not including holidays) from the day they are shipped. Orders to Alaska, Hawaii, APO or FPO addresses could take up to 14 days to arrive from the day they are shipped.
USPS Express is the carrier used for all Express shipments to the continental US. USPS will make their deliveries Monday – Friday, not including holidays and weekends. As with Standard Shipping orders, please allow 24 hours for processing of your order. Express orders placed after 1:00 PM EST will not begin to get processed until the following business day.
Felix Street Leather does not ship on weekend or holidays. A ship confirmation will arrive via e-mail once your order is in transit thus providing a tracking number.
Please review our Return Policy to learn more about returns.
Shipping Internationally (Outside of US)
We are pleased to be able to ship your Felix Street Studio products all over the world. However, at the time of purchase, no shipping will be calculated for these items. When placing your order, Felix Street Studio will only authorize your credit card for the dollar amount of the product within your shopping cart. Your order total will not include shipping, handling, and tax. Once we have received your order, Felix Street Studio will contact a foreign shipper and obtain a cost to send your shipment. At that time Felix Street Studio will charge your credit card the correct amount including shipping, handling, and tax. Once the amount has been paid, Felix Street Studio will ship your order. All prices reflected on this site, email messages, invoices, etc. are in USD only.
DHL Express is the carrier used for all International shipments outside the US. DHL will make their deliveries Monday – Friday, not including holidays and weekends. As with Standard Shipping orders, please allow 24 hours for processing of your order. Express orders placed after 1:00 PM EST will not begin to get processed until the following business day.
Additional Shipping information
Some products shipped by Felix Street Studio are considered to be flammable under the Code of Federal regulations. Because of these flammable chemicals, there may be a mandatory charge added to your order. If applicable, these charges are noted in the Shipping Information section of the product details. These fees are non-refundable upon return.
Because of the contents, some items may have additional restrictions on shipping. Some Leather care items cannot be shipped when the temperature is below freezing, may not be able to ship outside of the United States, or may not be able to be shipped into the state of California. If applicable, these restrictions are noted in the Shipping Information section of the product details.